Customer Service and Terms & Conditions

Customer Service and Queries

We place pride in our customer service to our clients. Should you have any problems or queries in relation to your order please contact us by email at info@newvistashealthcare.com or by phone at 061 334455

Shipping date

Where possible, we operate same-day shipping for orders placed on our website by 2.30pm, Monday-Friday (excluding public holidays). Orders placed after this time will be shipped on the next working day.

Shipping Costs

Shipping is calculated by the weight of your purchase and pre-quoted before you buy through the onsite checkout.
Due to the nature of our products all products must be delivered by courier. in order to minimise the delivery costs incurred by our customers we have partnered with several specialist health food stores and pharmacies throughout the country, details of which are below.

Partner Stores

Dublin

Nutri
27 Market Arcade
South Great Georges St
Dublin 2
01 670 9859

Limerick

Natures Hand
Crescent Shopping Centre
Door111adoyle
Limerick
061 228888

Returns Policy

It is the responsibility of the customer to make arrangements for receipt or collection of parcels if they are not going to be home at the normal postage delivery time. Returns from non-collected items will be reshipped but at the customers expense.

Terms and Conditions for the Supply of Goods through a website

To view full Terms & Conditions please click here (PDF 292kb).